How many, or which guides should I make?
We commonly see SaaS companies have the following 3 guide types:
1 for admin setup / configuration
1 for advanced admin functionality
1 for end-user / general user initial path to value
Optional guides are often about:
Offering different guides based on persona, team, or use-case
Feature-based guides about advanced functionality (learn more more on Side Quests)
What are they key watch-outs?
Bento doesn’t currently auto-save guide drafts, so be sure to save your guide frequently while editing.