FAQ: Installation

Common errors and questions encountered during installation

Meera Kanani avatar
Written by Meera Kanani
Updated over a week ago

Below are commonly asked questions about Bento installation.

See our notion installation docs for further detail.

This is a living document so please check back here as needed to see the latest.

What does this error mean?

Content Security Policy configuration

If you run into an error like this:

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://assets.trybento.co/bento-embed.js. (Reason: CORS header 'Access-Control-Allow-Origin' missing). Status code: 200.

This is likely due to a misconfiguration based on your Content Security Policy settings. You will need to allowlist trybento.co to load images and the Bento snippet.

Bento supports Google strict CSPv3, and we provide guidance on how to work with CSV v1 or v2, all outlined in our docs.

How do I add Bento to our staging environment?

Currently Bento doesn't support multiple app tokens, but there are two ways you can achieve the testing functionality that you are looking for:

  1. You can launch a guide to a specific fake account (i.e. one of your own accounts) rather than launching to everyone, to test.

    1. You can always delete, adjust, and relaunch to your test accounts as needed so it is ready for your target audience.

  2. You are welcome to use the same app token in Staging.

    1. If you do, we recommend appending the environment to the end of the account name (i.e. AcmeCo (Prod) vs. AcmeCo (Staging)).

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