Staging vs. Production
We are commonly asked if we support multiple app tokens (prod and staging). You can use the same app token if needed in a Staging environment.
If you do this, we recommend appending the environment to the end of the account name (i.e. AcmeCo (Prod) vs. AcmeCo (Staging))
Other best practices for staging vs. production:
Pass in the environment attribute (staging / production) to Bento so you can launch guides to each environment as needed
If you have links in your guides that would change between staging and production you can pass in the base URL as a variable and use dynamic URLs
FAQ:
What is the best way to add individual users that are not part of any accounts?
This is less a technical question and more about how you want the experience to be for Bento admins and your users
If you want your users to all have a similar onboarding experience you could group all these users under one “fake” account and that way any guide edits or Admins make would be made on that account level and launching can be done to that account
Alternatively, you could use the user name as the account name and each individual user would be considered their own account