Bento becomes even more magical when it is installed in your environment. We want this installation process to be as seamless as possible.
In addition to our documentation, we have a diagnostics panel in-app to help you validate the success (or lack thereof) of the installation.
Navigate to the integrations tab in Bento to see the Bento installation health.
Before getting the snippet installed, you will see this message:
As you follow the installation instructions, the diagnostic panel will show you where you have successfully installed Bento and where there are gaps.
On top of this installation health check, in the background, we are running checks to see how many times you are pinging Bento. If any of the following events happen you will see excessive /embed/diagnostics calls in the console and you will hear from us.
Events we are monitoring:
rapid initializations (>=5 initialize calls within 10s of the first)
excessive initializations (>= 10 initialize calls during the entire page session)
duplicate initializations (initialize called without changing the bentoSettings object)
unnecessary reset (calling reset even though there's a valid bentoSettings object)
bentoSettings validation errors
calls to deprecated/"private" members of
window.Bento