Slack integration

Track customer engagement with guides via slack

Meera Kanani avatar
Written by Meera Kanani
Updated over a week ago

Stay up to date on guide progress in Slack. Bento notifications will show you who completed what step. You'll also see what branching choices users selected, as well as input field responses (NPS, free text, etc)

In Bento

  • In the integrations page, click "Connect" on Slack and go through the OAuth flow.

  • Next, choose the channel where you want Bento to send notifications.

  • We recommend creating a channel like #bento-notifications so you can tag teammates on relevant updates

In Slack

  • If you add Bento to a private channel, you will have to manually add Bento as an app to the private channel after setting it up from Bento

Read more on customizing and managing notification here

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