Bento

Preventing your users from dismissing a modal only to get another one.

Announcement throttling

A combination of your choices, and Bento controls, ensure your end users aren't overwhelmed by activation experiences.

You've created your guides, now for who and where do you want them to be live

Making sure the right people are seeing the right experiences is the most critical place to start.

How to pass an array of attributes to Bento, and how to use them when setting up guide targeting rules.

Save and reuse targeting rules as audiences

This way you can easily see which guides (and how many) a user is eligible for so you can control for spam.

Globally block certain accounts from getting any Bento guides

Auto-launching guides lets new users automatically receive guides relevant to them based on pre-determined criteria you set

Take the burden off your memory and set guide launch and pause dates

Stop new users and accounts from getting guides / annoucements

We use a concept of "obsoletion" to remove guides when they no longer meet the targeting rules

Hiding guides after a period of time of inactivity, so users can move on to newer guides

How to test and re-test your various guides

Resetting guides for individual accounts allows you to start them from scratch or re-see modals

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company

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