Segment is a customer data platform that collects event data from a variety of sources and makes it easy to pipe this data into downstream third-party applications. Bento consumes data from Segment so your dev team doesn't need to pass in data via our JS snippet.
To get set-up with Segment, you or a colleague must have "Workspace Owner" access to your org's segment account to add Bento as a destination.
Our Segment integration is the easiest way of passing data in and allows you to more quickly start using features like auto-completing steps and auto-launching guides.
Connecting to Segment
Log into Bento and navigate to integrations in Bento.
Under the Integrations tab, get your Segment API Token
Set up Bento as a destination in Segment here, hit Configure Bento to begin
Control what events are passed into Bento from the Segment dashboard and iterate as you need
NOTE: If you allow your users to be part of multiple accounts, you must pass in groupId so we can tie users to the correct account. groupId is essentially user_organization_id. Specifically, add groupId to the context (not the properties object).
Example:
Additional docs from Segment: