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Send attributes and events to Bento
Send attributes and events to Bento

Use customer and user attributes to launch guides and events to complete steps

Meera Kanani avatar
Written by Meera Kanani
Updated over a week ago

Passing Data into Bento

Today, there are 2 ways to dynamically add attributes and events into Bento:

In addition, there is a manual way to add attributes for existing users

Additional methods (e.g., Zapier) are on the near-term roadmap but no timeline yet.

Using the attributes data

  1. Launch guides to select users or accounts

    1. You can use account or user attributes (like role, industry, etc.) to launch different guides to different accounts / users

  2. Use dynamic URLs to take users to a page or set the location of a guide

    1. Pass in attributes that you will need to fill URL with variables that are unique for each account

Using the events data

  1. Take users to particular parts of your app rather than just a URL

    1. For example, if your settings live in a modal in your app, when a user clicks a button in the guide we can trigger the action that opens the modal

  2. Auto-complete steps based on user actions

    1. Users can manually specify if they completed a step but the experience is much more satisfying if the step is automatically completed when the user does the required action

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